About Us
Learn about our journey from humble beginnings to becoming a trusted name in IT services.
Who We Are
Your Chicago-Based Technology Partner for Small Business Success
At The TechNicole Plug, we specialize in empowering solopreneurs and small businesses (1-50 employees) with enterprise-grade technology solutions that fit your budget and scale with your growth. As your dedicated IT partner, we understand that small businesses need reliable, secure, and efficient technology solutions without the complexity.
Meet Our Leader
Kia Nicholson
Hello, I'm Kia, the Founder & CEO of The TechNicole Plug LLC. With over a decade of experience in the tech industry, I am passionate about delivering personalized and innovative IT solutions tailored to meet the unique needs of soloprenuers and small businesses. Our team of dedicated technicans and IT experts is commited to ensuring client satisfaction through fast, reliable support and customized tech strategies. Whether you're looking for managed IT services, device repairs, or disaster recovery, we're here to streamline your operations and drive growth. Based in the vibrant Chicagoland area, we're excited to partner with businesses across the US to empower their technological journey.
Our Expertise
What Sets Us Apart
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Proactive Managed IT Services
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Strategic Technical Consulting
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Comprehensive Data Backup & Recovery
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Cloud Services & Implementation
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Cybersecurity Solutions
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Hardware & Software Procurement
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Focused exclusively on small business needs
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Remote monitoring for proactive issue prevention
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End-to-end technology solutions
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Flexible support options - both remote and on-site in Chicagoland
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Over a decade of industry experience
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Community-driven approach with quarterly tech workshops
We proudly serve industries including professional services, healthcare, real estate, law firms, financial services, consulting, retail, and non-profits. Our mission is to provide enterprise-level IT support that's accessible and tailored for small business success
Whether you're looking to strengthen your cybersecurity, streamline your operations, or plan for growth, The TechNicole Plug delivers the perfect blend of technical expertise and personalized service to help you achieve your business goals.
Ready to transform your business technology?
Our Happy Clients
Hear from our satisfied clients about their positive experiences working with The TechNicole Plug.